Lothian Serene Comfort Reflex 2000 Mattress - Double 4ft6

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Description
Lothian Serene Comfort Reflex 2000 Mattress - Double 4ft6
Indulge in the epitome of luxury with the Lothian Reflex 2000 Mattress, a premium addition to Home Done's exclusive furniture range. Crafted with meticulous attention to detail, this mattress offers a serene sleep experience that rejuvenates your body and mind. With a mattress height of 20cm, the Lothian Reflex 2000 provides the perfect blend of support and opulent comfort, ensuring a restful night’s sleep.
Choose from various sizes, including 3ft Single, 4ft Small Double, 4ft6 Double, and Kingsize, to tailor your sleeping haven to perfection. Elevate your sleep sanctuary with the Lothian Reflex 2000 Mattress, where every night promises tranquility and relaxation.
Features:
- Reflex 2000 for optimal support and indulgent comfort.
- Mattress height of 20cm for a luxurious sleep experience.
- Versatile sizes: 3ft Single, 4ft Small Double, 4ft6 Double, and Kingsize.
- Crafted for a serene and opulent sleep experience.
- Part of the exclusive Lothian furniture range by Home Done.
Specifications & Dimensions:
- Material: Reflex 2000
- Size: Double 4ft6
Q&A:
What is the firmness level of the Lothian Reflex 2000 Mattress?
The Lothian Reflex 2000 Mattress offers a medium-firm feel, providing a balanced level of support and comfort ideal for a variety of sleeping positions.
Is the mattress suitable for all body types?
Yes, the Reflex 2000 material adapts to your body shape, making it suitable for all body types while ensuring proper spinal alignment.
Does the mattress come with a warranty?
Yes, the Lothian Reflex 2000 Mattress comes with a manufacturer’s warranty, giving you peace of mind with your purchase.
Can I return the mattress if I don't like it?
Absolutely! We offer a hassle-free return policy to ensure your satisfaction with the Lothian Reflex 2000 Mattress.
Delivery Information
Areas Covered - UK Mainland
Our standard FREE delivery service applies to UK mainland postcodes only. We do not currently serve areas outside UK mainland, including:
- Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44)
- Scilly Isles (TR21-25)
- Northern Ireland (BT)
- Channel Islands (GY, JE)
- Isle of Man (IM)
- Eire and BFPO addresses
Some UK mainland postcodes may incur a surcharge (£50 - £250). If this applies to your postcode, you will be informed prior to dispatch.
Standard Delivery Procedure
We partner with trusted courier service providers who deliver between 7am and 10pm, Monday to Sunday.
- Tracking: Tracking information is provided for most small to medium-sized items (when available).
- Delivery without Prior Notice: Couriers deliver without prior notice. If no access to your property is available, the courier may card the delivery or leave the item with a neighbour or in a secure location.
- Failed Delivery: If your item is carded, you must follow the courier’s instructions to rearrange delivery. If returned, a failed delivery charge may apply before the item can be rebooked for delivery.
- Larger/Bulkier Items: For larger items, we will arrange a delivery date with you before dispatch. Please ensure we have the correct contact number to avoid delays.
Note:
- We cannot offer select-day delivery or guarantee weekend delivery.
- Someone must be available to receive the delivery on the scheduled day.
- Couriers may assist with carrying the item upstairs if a working lift is available.
- If no lift is present, a labour fee may apply for carrying the item upstairs or the courier may deliver to the ground floor only.
If you need assistance with delivery to an upper floor, please inform us at the time of ordering for a quote on the additional labour charge.
Rescheduling Delivery
If you are unable to receive delivery on the scheduled date:
- Your local depot will contact you to reschedule the delivery free of charge.
- Rescheduling may reset your estimated delivery date, subject to courier availability.
- If rescheduled within 1-2 working days before delivery, an administrative charge (£30 - £80) may apply.
- Less than 1 full working day notice or for failed deliveries, an administrative charge of £80 - £150 may apply.
Note:
- Please notify us at least 3 full working days in advance to avoid charges.
Estimated Delivery Timeframe (ETA)
Most product pages display an estimated delivery time (ETA). While the majority of orders are delivered within this timeframe, it is tentative and not guaranteed.
- Official Lead Time: 14-21 working days for UK mainland deliveries.
- Cancellations: Orders cancelled due to ETA deviation may incur a handling charge of £30.
- If cancelled after dispatch, a handling charge of £50 - £150 applies to cover courier and administrative costs.
Receiving Your Delivery
- Receiving in Person: All deliveries must be received in person, unless written confirmation is provided for drop-off at a designated location.
- Damage Inspection: Inspect your package before signing for delivery. Any visible damage (minor or major) must be noted on the delivery receipt. Failure to do so may affect the ability to file a claim or process a return.
- Refusing Delivery: If the item is significantly damaged, you may refuse delivery. Please take photos as proof.
For any specific delivery requirements or queries, please contact us at hello@nestium.co.uk. We are committed to making your experience as smooth as possible.
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